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Privacy Policy

Hackney Children and Baby Bank (Registered Charity Number: 1192509) is committed to protecting the privacy of those who visit our website ( and interact with us. This Privacy Policy explains how we collect, use, and store your personal information.

1. Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number (if provided)

  • Information you provide through forms: This may include information you submit when requesting support, making a donation, volunteering, or contacting us with a query.


2. How We Use Your Information

We use your information for the following purposes:

  • To process your requests for support or information.

  • To send you updates about our work and fundraising campaigns (only if you opt-in).

  • To process your donations and keep you informed about how they are used.

  • To improve our website and services.


3. Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the specific circumstances, but it will typically be one of the following:

  • Consent: You have consented to us using your information for a specific purpose.

  • Contract: Your information is necessary to fulfil a contract with you, such as processing a donation.

  • Legitimate Interests: We have a legitimate interest in processing your information, such as keeping you informed about our work or improving our website.


4. Sharing Your Information

We will not share your personal information with third parties for marketing purposes. We may share your information with third-party service providers who help us deliver our services. These providers are contractually obligated to keep your information confidential and secure.


5. Data Security

We take all reasonable steps to ensure the security of your personal information. However, no website can be guaranteed to be 100% secure.


6. Your Rights

You have a number of rights in relation to your personal information, including:

  • The right to access your personal information.

  • The right to request that we rectify any inaccuracies in your information.

  • The right to request that we erase your information.

  • The right to object to our processing of your information.


7. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

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